5 Minutes
05. April 2024
The connection between e-commerce and physical retail is more important than ever. If you want to link your brick-and-mortar stores with your online shop, you need a flexible and efficient POS system. Shopify POS is the ideal solution. It’s more than just a checkout system – it’s a central tool for sales data, customer transactions, and inventory management that seamlessly connects the shopping experience online and offline.
In this article, you’ll get a clear overview: What is Shopify POS? Which features does it offer? And most importantly – how can it benefit your business?
What is a Point of Sale (POS)?
In simple terms, the Point of Sale (POS) is the place where a purchase is completed. Traditionally, this meant the checkout counter in a physical store. Today, POS ranges from your brick-and-mortar location to the digital checkout in your online shop.
Imagine this: you’re browsing in a store or online and find exactly the product you want. The purchase impulse happens right there – at the Point of Sale. For you as a merchant, that’s the perfect moment not only to process the sale but also to create a shopping experience that keeps customers coming back.
Read more: 7 tips for building customer loyalty in e-commerce
Shopify POS at a Glance
Features and Functions of Shopify POS
Shopify POS is far more than a cash register. It connects your physical store with your online shop and provides a true omnichannel system: accept payments, manage inventory, store customer profiles, and generate detailed sales reports – all synchronized in real time.
The integration is simple. With the Shopify POS app, any smartphone or tablet becomes a fully functional checkout system. Card payments, barcode scanning, receipt printing – everything is possible and automatically synced with your online shop.
Omnichannel Benefits for Online and Retail
With Shopify POS, your customers can seamlessly switch between online and offline shopping. For example: products purchased online can be returned in-store – and vice versa.
New since Shopify Editions Summer 2025: You can even split purchases at the POS – part of the order is taken home immediately, while the rest is shipped directly to the customer.
Read more in our article: Shopify Editions Summer 2025
Shopify POS Lite vs. Pro
Shopify offers two versions: Shopify POS Lite and Shopify POS Pro.
Shopify POS Lite – Core Features:
- Included in every Shopify plan at no extra cost
- Accept payments, manage inventory, send digital receipts
- Ideal for small businesses without complex staff management needs
Shopify POS Pro – Advanced Features
- Manage staff roles, detailed customer profiles, advanced reporting
- Omnichannel functions: save carts, exchange online purchases in-store
- Cost: €79 per month per location
- Best suited for growing brands with multiple retail locations

Key benefits of Shopify POS for your business
Shopify POS is not just a simple checkout system – from efficient sales processing to accurate inventory management, it brings everything together in one central hub.
#1 Centralized Inventory Management
Multiple sales channels, one data source. All stock is synchronized across channels, so you always know whether products are available in your warehouse or in one of your stores.
#2 Unified Customer Data
Just like inventory, customer data is synced across channels. Customers who register in-store are automatically linked to your Shopify account. This allows you to create personalized offers, run loyalty programs, and build stronger customer relationships.
#3 Streamlined Operations
Shopify POS makes daily work easier and faster – for you and your team. Discounts, bestsellers, and returns can be managed in just a few clicks. That saves time and ensures smooth processes in your store.
International availability and differences
Shopify POS is available in most major markets, but there are country-specific differences. For example, in Germany cash payments are still very common, while in other countries credit cards dominate.
Additionally, Shopify Payments still has limitations in Switzerland and Austria. So before getting started, check which payment methods and hardware options work best in your market.
Shopify POS: the right choice for you?
If you want to connect your online shop with your physical retail store – or need a mobile POS system for trade shows and pop-up stores – Shopify POS is the perfect solution. With real-time inventory updates, synchronized customer data, and a seamless omnichannel experience, your POS becomes the central hub of your business.
Want to know which version is right for your business – and what it will really cost? Take a look at our Shopify POS Services or get in touch with us.